Fitch Sucks Customer Reviews and Feedback
Fitch Ratings Inc. is an American credit rating agency and is one of the "Big Three credit rating agencies", the other two being Moody's and Standard & Poors. It is one of the three nationally recognized statistical rating organizations (NRSRO) designated by the U.S. Securities and Exchange Commission in 1975.
Fitch Ratings has terrible work management with no training or mentorship, no opportunity to grow and low compensation, according to a former manager at indeed.com
"Fitch employees are the Rodney Dangerfield of the working world. There are zero mentorships, zero training, zero possibility for advancement. Compensation is insulting and raises negligible. in return, employees don't feel and loyalty, and the entire company suffers. Costs are contained to the extreme-They say you can tell a lot about how a workplace appreciates its employees by the toilet paper they stock for their employees- if this is true then Fitch is no better than a workhouse--there are literally zero perks unless you are senior management. Don't join Fitch thinking you will make it to senior management. They aren't going anywhere and they don't admit outsiders."
Current Employee - Applications Development says"The atmosphere of fear of some directors"
Former Employee - Senior Director says"Hard to believe the good reviews on Glassdoor are not plants by management to make things look better to the outside than they actually are. Morale is very low> Even long-timers are frustrated. Too bureaucratic, condescending management. Employees are commodities (whoops another one is quitting - who we will replace). Actual work is not hard, but complicated by constant changing of arbitrary rules. Recommend working here only as a last option."
Former Employee - Editor says"I’ll never forget what the temp employee said to me after working a few days at Fitch: “What is WRONG with this place?” Where to begin? The workplace atmosphere is grim. Pay is low and rewards are few. The management is humorless and excels at demoralization. No one talks to one another. It is difficult to tell if people are socially inept or they just don't like each other. There are no team outings or attempts at building camaraderie, just a cold, quiet space for you to spin your wheels into a deep, soul-crushing rut. Don’t get me wrong, I made friends in every department, from analysts in New York to mailroom workers in Chicago, but there is a general pall over this place. Changes in style and direction come from London and are passed on like a game of telephone to New York and then Chicago. There is no consistency across the board, but you are expected to follow along somehow. Near the end of my time at Fitch I compiled a list of these inconsistencies and the way different people chose to enforce them but it was met with deaf ears. In the publishing department there are editors of varying experience who use conflicting styles that sometimes match up with the official style guide and sometimes do not. When it comes time for your performance review it is anyone's guess which style guide you will be judged by. There is a managing editor who allows some senior editors to review your work, ostensibly giving your perceived co-workers the ability to serve as your superior. The condescension is palpable. These reviews will affect your pay and your yearly bonus. It bears repeating: morale is low. The manager in my department displayed virtually no ability to communicate naturally. His style consisted of unplanned taps on the shoulder for meetings, assuring you are unprepared and on the defense. Asking for assistance with a problem was usually met with a shrug; he was powerless against the higher-ups, and would rarely stand up for his own team in the face of corporate pressure. But hey, if your idea of a leader is to be utterly humorless with poor people skills, this is the place for you. The IT department is years behind and often slow to respond to issues, big or small. Working from home is a relatively new concept at Fitch, but be careful: you may find yourself working remotely from Florida in the middle of your kids’ spring break after another poor decision by your manager. Fitch first, family last. Access to gmail, social media and, most importantly, job hunting sites, are blocked on Fitch computers. Good luck finding your next job."
Current Employee - Information Technology says"No-one has a clue. Directors “work” from home 4+ days a week. By work I mean hit the spa and golf course. No accountability or managing of employees. No vision, planning and poor execution across the board. Not much work gets done. When it does it is poorly planned and redone multiple times. No communication or guidance. Stuck with people who have been there 20+ years and are stuck in a pre tech mindset. If you are a self starter or have any ambition of any kind this is NOT the place for you."
Current Employee - Anonymous Employee says"As with publishing everywhere, editors here are gradually being made redundant. Frog in boiling water type thing. Little by little, you do less and less, until one day, poof..."
Former Employee - Anonymous says"Fitch used every opportunity to belittle employees. Employees are seen as completely replaceable and their concerns do not matter. Certain managers at all levels are protected by higher ups—they are bullies and despite repeated complaints about behavior, bad behavior is rewarded. Protected employees receive insane bonuses, perks and congratulations while every employee below them is nickel and dimed, suffering and looking for a new job. The bureaucracy is absurd"
says"Poor culture, management doesn't care about their subordinates, employees are overburdened with processes and paperwork"
Former Employee - Director says"Fitch is the B team, if that. The culture has deteriorated over time. It's a white boys' club. High turnover!"
Former Employee - Anonymous Employee says"No career development. Compensation is awful. Upper management that does not value the analytical function and is more concerned about staying out of trouble with regulators. Work/ life balance used to be excellent .........not anymore."
Former Employee - Anonymous Employee says"Fitch is run by C players. The fact that C players hire D players to make themselves look good means the whole firm is on the fast track down. There is no career development. You will do all kinds of work that no one will even acknowledge or read. There is no smart thinking here; it is all about following a formula. HR will brag to you about training-don't believe them. The training program is awful. A full 50% of work will be bureaucracy. Promotions are impossible and the selection process is whether or not you are one of the cool kids, just like in high school. Salaries are way below industry standard and raises are rare, except of course for the cool kids. Women and minorities may get hired for an entry level rating job or administrative assistant, but to be promoted you have to be white and male. The top management will tell you they want diversity but look at the numbers. It's like the 1950's. Then they have sessions asking employees for their opinions and have them run by a known bully so no one feels comfortable being honest."
Director (Former Employee) says"If you want to grow, you need to look elsewhere. Upper management is basically thugs. They don't care about anyone else but themselves. A terrible place to work."
Sr. Director Business and Relationship Management (Former Employee) says"Poor management Poor culture Grossly unfair compensation practices Management does not care about employees or their families Extremely stressful where mtg doesn't compensate or reward success Promotions are all politically basedNothingCulture is one whereby mgt doesn't care about employees"
Technical Support Analyst (Former Employee) says"Terrible management, terrible culture, staff are very rude including members of HR.. I would not recommend working for this company if you are working within IT. No processes in place, no training and a huge expectation which is border line ridiculous. Overall I am disgusted by the actions of this company. The only good thing about the company is the free fruit in the mornings.free fruitpoor management, no training, no progression, and they dont care about your technical ability"
Security (Former Employee) says"I'll sum it up every briefly...Avoid like a bad accident. Not worth the stress. Consider opening your own business. I highly recommend that you reconsider .. Go to S&P or Moody'sThe peopleeverything else"
Editor (Former Employee) says"The workplace atmosphere is grim. Pay is low and rewards are few. The management is humorless and excels at demoralization. No one talks to one another. It is difficult to tell if people are socially inept or they just don't like each other. There are no team outings or attempts at building camaraderie, just a cold, quiet space for you to spin your wheels into a deep, soul-crushing rut. Changes in style and direction come from London and are passed on like a game of telephone to New York and then Chicago. There is no consistency across the board, but you are expected to follow along somehow. Near the end of my time at Fitch I compiled a list of these inconsistencies and the way different people chose to enforce them but it was met with deaf ears. In the publishing department there are editors of varying experience who use conflicting styles that sometimes match up with the official style guide and sometimes do not. When it comes time for your performance review it is anyone's guess which style guide you will be judged by. There is a managing editor who allows some senior editors to review your work, ostensibly giving your perceived co-workers the ability to serve as your superior. The condescension is palpable. These reviews will affect your pay and your yearly bonus. It bears repeating: morale is low. The manager in my department displayed virtually no ability to communicate naturally. His style consisted of unplanned taps on the shoulder for meetings, assuring you are unprepared and on the defense. Asking for assistance with a problem was usually met with a shrug; he was powerless"
Analyst (Former Employee) says"Depending on which team you join, the work culture does not encourage collaboration, creativity or career development. Management is not open to new ideas either, and have no interest in eliminating the redundancies that result in waste of resources and loss of talent. The company is still growing and has a lot to learn and improve on.SalaryToxic work environment, no room to learn or evolve"
Manager (Current Employee) says"Fitch employees are the Rodney Dangerfield of the working world. There is zero mentorship, zero training, zero possibility for advancement. Compensation is insulting and raises negligible. in return employees don't feel and loyalty and the entire company suffers. Costs are contained to the extreme--They say you can tell a lot about how a workplace appreciates its employees by the toilet paper they stock for their employees-- if this is true then Fitch is no better than a workhouse--there are literally zero perks, unless you are senior management. Don't join Fitch thinking you will make it to senior management. They aren't going anywhere and they don't admit outsidersno perksmorgue like atmosphere"
Temporary Employee (Current Employee) says"Directors ( new and existing) are so abusive that it's beyond acceptable. Disrespect, bullying, incompetence are the only distinct behavior they express. .None of pros to report here at this time. Too abusive management in Chicago ITDisrespect and bullying by Directors levels."
Research Assistant (Former Employee) says"Department was very team-oriented. Everybody went out to lunch together."
Associate (Former Employee) says"Your experience as an employee at Fitch depends a lot on what part of the company you work in. Some analytical groups are overworked -- meaning usually working seven days a week, 8-10 hour days -- while others less so. Some people work their entire careers here and retire with full benefits and going away parties, admin staff (esp. mailroom/facilities) get canned after many years of loyal service just short of retirement. One person I knew got promoted up from an admin/assistant-type position but their pay didn't jump the way it should have so when this person discovered they were making well below industry average for their position and experience, they jumped ship and took a government job which was a step up for them.benefitslow/below-average pay; no room for growth/promotion; IT department"
Financial Analyst (Former Employee) says"To put it plainly, if you are not part of the "cool kids" you will be ostracized by your colleagues. Not a lot of socializing and very Silo environment. Also be careful for some admins they are is passive-aggressive and conniving. They will make your life a nightmare if they don't like you.Free Coffee, Happy Hours once in a while.Lack of Work Life/Balance, Salary Growth is minimal"
Senior Analyst (Current Employee) says"FS provides its analysts with the opportunity to learn the ins and outs of a specific country or industry alongside a group of other highly intelligent individuals. However, analysts are often overwork and always underpaid, making the job significantly less enjoyable. Though there are on occasion opportunities to travel on sales calls, these are few and far between. FS does not do enough to leverage their best assets and give analysts the critical experiences necessary to develop professionally."
N/A (Former Employee) says"If you want a workplace where you can do your own thing and get away with most things, then this is the right place for you. Lacks leadership and poor management. Entitled staff. Negative work culture.Flexible, relaxed enviromentEntitled staff"
Analyst (Current Employee) says"Solid place to begin career, but overall management does not take into consideration analyst workload and progress. Demanding culture and seniors often take credit for work of others."
Frontend Engineer (Current Employee) says"Unbelievably bureaucratic. Form over substance. Mngt does not seem to respect employees. As mentioned in title, there is heavy turnover. Mngt, in an effort to save money, divides the work amongst current employees, which causes more frustration and additional people leave as a result and the cycle continues. Upward career opportunities are limited.Some nice people - but stuck in a tough environment.Unbelievably bureaucratic."
Executive Assistant (Former Employee) says"Many changes in structure and company policies have made this a less desireable place to work. No communication put in place. Behind in the times when it comes to technology. Structure of the company is too top heavy. Never enough support. Benefits have greatly decreased. Compensation is way under market value.People are friendly. Downtown location.Lack of fair compensation, banker hours without the benefits/pay, lack of communication to company about policy changes, structure of company is too top heavy, difficult to advance your career."
Pressesprecher (Current Employee) says"Habe 10 Jahre in der Ratingagentur verbracht - inklusive der Jahren der Finanz- & Staatsschuldenkrise. Die Stimmung wurde von Jahr zu Jahr schlechter, obwohl es der Agentur wirtschaftlich gut geht."
Analista (Former Employee) says"Es una empresa que te enseña mucho pero debes ser autodidacta. Hay mucha carga de trabajo y poco personal pero se refleja en un mayor aprendizaje en menor tiempo.Salario y prestacionesPoco balance entre vida laboral y personal"
Administrative Assistant Fitch Ratings (Former Employee) says"Key Personnel People left Most People left because of inadequate Leadership No promotion for support staff even after 10 years Yearly review dictated."
Director (Former Employee) says"They sit in silence all day, it would be noisier in a library. I've heard it described as an "Academic" environment but I definitely found working at a University livelier than this. Remote working discouraged, since it's a silent environment it would make zero difference if we were all home based. Contract hours are 09:00-17:30, which is strange since in most places I would happily stay past 17:30 but here it feels forced and I want to leave on the dot. Advice to Management Trust your employees, let them work from home - you need to match the rewards the financial services institutions around you are providing, otherwise you high staff turnover and staff dissatisfaction will continue.People are friendly; No hot desking, Large individual lockers, Nice breakout area for lunches - eating at your desk is discouragedManagement are reluctant to delegate and slow on reviews so talent remains under utilised, Poor salary"
Alice Moore says"Ordered an item online and wasn’t expecting to have to pay £9 to return the item. This is the first time it has ever cost me to return something and considering the item is overpriced anyway im not very happy about this"
Linda K Williams says"My experience with Abercrombie & Fitch was terrible. My granddaughter and I placed orders that were confirmed, then cancelled as "Unable to Fulfill." No reason why. I called them and couldn't get a reason. Their clothing quality is great; my granddaughters love them because of the fit. But, my advice to anyone dealing with them and Hollister is to go into the store. Don't place any orders online because you run the risk of having the same nonsense happen that happened to me and my granddaughter. I am truly disappointed and won't even buy from their retail stores. I see why they are closing stores."
Consumer says"Discussing £9 pound returns policy, wont be ordering from them ever again. Chris A."
Ref-und Pol-ice says"After paying £5 postage charging £9 for all refunds irrespective of the issue is simply not acceptable. Most online retailers help and encourage online purchasing. I wouldn’t purchase from them again, the risk of something not quite fitting correctly and then having to forfeit £9 from your refund is morally bankrupt!"